301-387-3027 687 Mosser Road, McHenry MD

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Windows 10

Do great things
Windows 10 gives you absolutely the best experience for doing what you do. Read More

Office 365

Empower education with Office
Students get the online versions of Office plus 1 TB online storage for free! Read More

Student Portal

There is a NEW student Portal coming
Read More

GCIT Programs

We are always in need of help
When volunteering with GCIT, you have the opportunity to learn a wide variety of skills including; PC repair, PC troubleshooting, multimedia support, documentation, and much much more. Read More

Helpdesk Hours

Monday - Friday
8:00am to 4:30pm
Saturday
By Appointment
Sunday
By Appointment

Immediate Issues

If you need immediate help please call the helpdesk at: 301-387-3027

We are located in the Technology Center, Room 319

Helpdesk Tickets

If you need to submit a ticket please send an email to helpdesk or submit a ticket online:
Submit Online Ticket

Choosing Passwords

DO

  • Use a combo of words, numbers, special characters, and both upper and lower case letters
  • Develop a mnemonic (clever) for remembering complex passwords
  • Replace letters with numbers. (use 1 instead of the letter i)
  • Replace letters with special characters. (use @ instead of the letter a)

 

DO NOT

  • Use password that are based on personal information
  • Use your username as your password
  • Use words that can be found in the dictionary
  • Use long combinations of keys on the keyboard that are next to each other (asdfjkl;)

 

Protecting Passwords

DO

  • Change your password regularly
  • Choose passwords that you will remmeber
  • Use different passwords for different systems
  • Be alert for attachers attempting to obtain your password or other personal information via fake/spam phone calls, emails and/or text messages
  • Be alert for someone looking over your shoulder when typing your password
  • Always log off every program you are exiting
  • Always log off the comptuer you are using (even if its your own) when you are finished using it

 

DO NOT

  • Write your password down
  • Share or give your password with anyone
  • Store your passwords on your mobile device (phone, tablet, etc)
  • Just close the program you are using, log off of it