A Human Services Associate provides services to clients who are experiencing some degree of hardship. Empowering a client to make important lifestyle changes that will allow them to change their challenging situation into a more stable and healthier environment for themselves and their loved ones is a daily goal. Most Human Services Associates work helping the client to adjust to difficult situations in life and find improvement through self-sufficiency.
Traits like compassion and empathy are extremely helpful if one wishes to maximize their potential in Human Services. Some of the skills and traits that are important for Human Services professionals include, but are not limited to:
- Excellent active listening skills
- Ability to put people at ease and give them a sense of safety
- Cultural competency
- Empathy
- Compassion
- A desire to help others
- Attention to detail
- Strong interpersonal skills
- Being knowledgeable in your field
- Ability to quickly establish rapport
In addition, being able to understand and follow complex procedures and rules that are common within Human Services organizations, and being able to set personal boundaries are critical.
This program is comprised of modules, which were identified in collaboration with an advisory group made up of local human service agency leadership to include:
- Work Readiness
- Family Development
- Disadvantaged Populations
- Effective Communication
Each module culminates in a credential and/or certification. While most students will enroll the program with a goal of employment, those already working in the field may benefit from individual courses as professional development.
Courses and Program Costs
- PF-119 Empowerment Skills for Family Workers- Family Development Credential
- PF-121 Bridges Out of Poverty
- PF-120 Dynamics in Workplace Readiness
- PF-122 Business Ethics and Communication
Pricing Legend |
|
---|---|
Maryland Senior | $760 |
In County | $2,400 |
Out of County | $2,520 |
Of of State | $2,640 |
Time to Complete Program
3 months
Entry Requirements
- A $25.00 non-refundable registration fee is required from all students.
- Students are required to have a High School Diploma or equivalent.
- Students are required to take the TABE Assessment prior to enrollment.
- Students must participate in an Orientation and Information Session.
- Students must maintain a 75% average in each class and meet attendance requirements to progress to the next course.
Location of Training

Career Technology and Training Center (CTTC)
116 Industrial Park
Accident, MD 21520
Certifying Professional Association/Agency
Family Development Credential, University of Connecticut
Upon Successful Completion
Students will be better prepared to enter employment in the Human Services field such as Social Worker, Case Manager, Direct Client Manager.
Occupational Outlook
Students will be better prepared to enter employment in the Human Services field such as Social Worker, Case Manager, Direct Client Manager.

Open Enrollment
NEW CLASSES beginning Fall Semester 2021
Call or email for more information on the next available option.

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